kg996 Privacy Policy
At kg996, the privacy and security of your personal data is a foundational commitment — not an afterthought. This Privacy Policy sets out exactly what information we collect, why we collect it, how we protect it, and what rights you hold as a player registered on our Bangladesh platform.
This Privacy Policy applies to all users of the kg996 platform accessible at https://kg996.bet, including registered players, visitors browsing without an account, and anyone interacting with our customer support channels. By using the kg996 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the platform and contact us to request account closure.
Information We Collect
kg996 collects personal information through several channels: directly from you when you register an account or interact with our platform, automatically through your use of the site, and in limited circumstances from third-party sources for verification purposes. We collect only the information that is necessary to provide our services, comply with legal obligations, and maintain a safe and fair gaming environment for all players in Bangladesh.
| Data Category | Specific Items Collected | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, National ID Card (NID) number | Account registration & KYC verification |
| Contact Data | Email address, Bangladeshi mobile number, residential address (district, division, postcode) | Account registration |
| Financial Data | bKash/Nagad/Rocket/Upay account numbers, bank account details (for bank transfer methods), transaction history | First deposit & ongoing transactions |
| Verification Documents | NID scan/photo, passport copy, driving licence, proof of address, payment method confirmation screenshot | KYC verification request |
| Account Preferences | Preferred language, communication preferences, responsible gaming limits set by player | Account settings updates |
When you navigate the kg996 platform, our servers and analytics systems automatically record certain technical information. This data is collected to ensure platform stability, detect fraud, and improve your overall experience on kg996.
- IP address and approximate geolocation (country and region level)
- Device type, operating system version, and browser type and version
- Pages visited on kg996, time spent on each page, click paths and scroll depth
- Session timestamps, login/logout events, and session duration
- Game rounds played, bet amounts placed, and wagering history
- Deposit and withdrawal request timestamps and amounts
- Customer support chat transcripts and email correspondence
In specific circumstances, kg996 may receive data about you from trusted third-party sources. This occurs primarily in connection with identity verification and fraud prevention. Examples include confirmation responses from bKash or Nagad when processing a transaction, age and identity verification responses from document-checking services, and fraud-risk scoring from payment processing partners. kg996 does not purchase marketing lists or receive personal data from social media platforms for targeting purposes.
How We Use Your Data
kg996 processes your personal data only for clearly defined purposes. We do not use your data for purposes that are incompatible with the reason it was originally collected. The table below sets out each processing purpose, the data categories involved, and the lawful basis under which kg996 conducts that processing.
| Processing Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account creation & management | Identity, contact, account preferences | Contract performance |
| Processing deposits & withdrawals | Financial data, identity data | Contract performance |
| KYC & age verification | Identity data, verification documents | Legal obligation |
| Fraud detection & prevention | Usage data, financial data, technical data | Legitimate interests |
| Responsible gaming monitoring | Wagering history, session data, limits | Legal obligation & legitimate interests |
| Customer support communications | Contact data, support transcripts | Contract performance |
| Promotional communications (opted-in) | Contact data, game preferences | Consent |
| Platform analytics & improvement | Usage data, technical data (anonymised) | Legitimate interests |
| Legal compliance & record-keeping | All categories as required | Legal obligation |
kg996 will only send you promotional emails, SMS messages, or on-site notifications about bonuses and offers if you have explicitly opted in to receive them during registration or through your account settings. You may withdraw consent for marketing communications at any time by updating your communication preferences in account settings or by contacting support. Withdrawing marketing consent does not affect your ability to use the kg996 platform or receive essential service communications (such as deposit confirmations or KYC requests).
Data Sharing & Disclosure
kg996 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. This is an absolute policy — your data is not a product. However, to operate the kg996 platform effectively and lawfully, we do share specific data with a defined set of trusted service providers and where legally required. All third-party recipients of your data are subject to contractual data protection obligations that are consistent with this Privacy Policy.
- Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank) receive the minimum financial and identity data required to process your transactions securely.
- Identity verification providers: Third-party KYC and document verification services receive your identity documents and personal details solely to confirm your age and identity as required by our responsible gaming and anti-fraud obligations.
- Game software providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and other studio partners may receive a pseudonymous player identifier and game session data to power game delivery and RNG certification. They do not receive your full name, NID, or financial account details.
- Fraud prevention services: Risk-scoring and device fingerprinting partners may receive technical data (IP address, device identifiers, session data) to assess transaction legitimacy and detect multi-accounting.
- Customer support tooling: Our on-site live chat platform receives the content of your support conversations and your account identifier to enable effective case management. Chat records are stored for up to 36 months.
- Hosting and infrastructure: Our cloud infrastructure provider hosts encrypted copies of platform data in secure data centres. Access is restricted to authorised kg996 technical personnel only.
kg996 may disclose your personal data to law enforcement agencies, government authorities, or courts in Bangladesh or other relevant jurisdictions where we are legally compelled to do so — for example, in connection with an investigation into fraud, money laundering, or other criminal activity. In such cases, kg996 will disclose only the minimum data required to satisfy the legal obligation and will, where legally permissible, notify you that such a disclosure has been made.
Some of kg996's service providers operate infrastructure located outside Bangladesh. Where your data is transferred internationally — for example, to a cloud hosting region or a game studio's servers — kg996 ensures that appropriate safeguards are in place, including data processing agreements that require the recipient to apply equivalent data protection standards to those described in this Privacy Policy. Your data is never transferred to a jurisdiction with materially weaker privacy protections without contractual safeguards.
Cookies & Tracking Technologies
The kg996 platform uses cookies and similar tracking technologies (including local storage objects and session tokens) to operate essential site functions, remember your preferences, and analyse how the platform is used. Cookies are small text files placed on your device by your browser when you visit kg996. They cannot execute code or deliver viruses, and they do not contain personally identifiable information in isolation.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens, load balancing. Cannot be disabled without breaking core platform functionality. | Session / up to 24 hours |
| Functional | Remembering language preference, responsible gaming display settings, and communication opt-in status. | Up to 12 months |
| Analytics | Anonymised page-view counting, session flow analysis, and feature usage measurement to guide platform improvements. | Up to 24 months |
| Fraud Prevention | Device fingerprinting tokens used to detect duplicate accounts and unusual login patterns. | Up to 6 months |
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling strictly necessary cookies will prevent you from logging in to your kg996 account. For instructions on managing cookies in your specific browser, refer to your browser's built-in help documentation. Please note that kg996 does not currently support a separate cookie consent banner — your continued use of the platform constitutes acceptance of our cookie usage as described in this section.
Data Security Measures
kg996 employs a layered security architecture to protect your personal data against unauthorised access, accidental loss, and malicious attack. Our security programme is reviewed and updated on a regular basis to reflect evolving threats and industry best practices. The following describes the primary technical and organisational safeguards in place across the kg996 platform.
SSL / TLS Encryption
All data transmitted between your device and the kg996 servers is protected by TLS 1.2/1.3 encryption. The padlock in your browser confirms your connection to kg996 is fully encrypted and cannot be intercepted in transit.
Encrypted Data Storage
Sensitive fields — including NID numbers, payment account identifiers, and verification document files — are stored using AES-256 encryption at rest. Encryption keys are managed in isolated key management infrastructure with strict access controls.
Access Control & Least Privilege
Internal access to player data is granted on a strict need-to-know basis. Customer support agents can view only the data fields necessary to resolve your query. Full financial records and identity documents are accessible only to compliance personnel with verified credentials.
Real-Time Fraud Monitoring
kg996's transaction monitoring system analyses deposit and withdrawal patterns in real time, flagging anomalous activity for manual review. Automated blocks are applied to accounts exhibiting patterns consistent with credential stuffing, account takeover, or money laundering.
Regular Security Audits
The kg996 platform undergoes periodic security reviews including vulnerability scanning and code-level analysis. Identified issues are triaged and remediated according to a defined severity classification. Critical vulnerabilities are addressed within 24 hours of discovery.
Breach Notification Protocol
In the unlikely event of a personal data breach affecting your information, kg996 will notify affected players promptly with details of what data was involved, what steps we have taken to contain the breach, and what actions you can take to protect yourself.
Data Retention Policy
kg996 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be attributed to you as an individual.
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Account & identity data | Duration of active account + 5 years post-closure | Legal obligation, dispute resolution |
| Transaction records | 7 years from transaction date | Financial record-keeping requirements |
| KYC documents | 5 years from account closure or last transaction | Anti-money laundering compliance |
| Support transcripts | 36 months from case closure | Service quality & dispute evidence |
| Analytics data | 24 months (anonymised after 6 months) | Platform improvement |
| Marketing consent records | Duration of consent + 3 years | Proof of consent compliance |
| Self-exclusion records | Minimum 7 years from exclusion activation | Responsible gaming obligation |
Where your account is closed due to a confirmed fraud or money laundering investigation, kg996 may retain relevant data for an extended period beyond the standard schedule in connection with legal proceedings or referrals to authorities. In such cases, you will be notified of the extended retention where legally permissible.
Your Privacy Rights
As a player registered with kg996, you hold a defined set of rights in relation to your personal data. kg996 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our data team as described in Section 08 of this Privacy Policy.
- Right of Access: You have the right to request a copy of all personal data that kg996 holds about you. We will provide this in a clear, machine-readable format within 30 days of a verified request.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details, you can update these directly within your kg996 account settings. For identity or verification data, contact support to initiate a correction request.
- Right to Erasure: In certain circumstances you may request that kg996 delete your personal data — for example, if your account has been closed and the standard retention period has elapsed, or if data was processed on the basis of consent which you have since withdrawn. Note that erasure requests cannot override legally mandated retention periods (e.g., the 7-year financial records requirement).
- Right to Restrict Processing: You may request that kg996 limit the processing of your data — for example, while an accuracy dispute is being investigated — without requiring full deletion.
- Right to Data Portability: For data processed on the basis of your consent or for contract performance, you may request that we provide your data in a structured, machine-readable format (JSON or CSV) suitable for transfer to another service provider.
- Right to Object: You have the right to object to processing carried out on the basis of legitimate interests — including direct marketing (where opted in), profiling for fraud detection, and analytics. Where you object to fraud-detection processing, we will review whether the processing can continue without materially compromising platform security.
- Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.
All privacy rights requests are acknowledged within 5 BST business days and resolved within 30 calendar days. For complex or high-volume requests, we may extend this to 60 days with written notification. Before acting on any request that could reveal, modify, or delete your personal data, kg996 is required to verify your identity. You will be asked to confirm your registered email address, mobile number, and in some cases provide a copy of your NID. This verification step protects you against fraudulent third-party data requests.
Contact & Data Enquiries
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, want to report a suspected data breach, or have concerns about how kg996 handles your personal information, please reach out through one of the following channels. All data-related enquiries are handled by our compliance team, which operates during BST business hours with a target response time of 2 working days for general enquiries and 5 working days for formal rights requests.
Email: [email protected]
Subject line for rights requests: "Privacy Rights Request – [Your Registered Email]"
Live Chat: Available 24/7 on-site — response within 2–5 minutes for general queries
Operating timezone: BST (UTC+6) — Bangladesh Standard Time
This Privacy Policy was last reviewed and updated in January 2026. kg996 reserves the right to update this policy at any time. Where changes are material — for example, a new category of data being collected or a new third-party recipient being added — we will publish a notice on the kg996 homepage and, where we hold your email address, send you a direct notification at least 14 days before the change takes effect. Continued use of the platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
Minor updates — such as typographic corrections, updated contact details, or clarifications that do not change the substance of the policy — may be made without a formal notification. The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to review this Privacy Policy periodically, especially before submitting sensitive personal information or completing a KYC verification request.
Your Data Is Safe — Now Explore kg996
Now that you understand how kg996 protects your privacy, dive into the full platform. Cricket betting, live casino, slots, and more — all secured for Bangladeshi players. 18+ only. Play responsibly.